Outbound call centre services is designed to make large volume of outbound calls to the prospective and existing customers on behalf of a business. To achieve successful Outbound call centre services at a large scale, we focus on automation, personalization, proactive communication, and building a strong knowledge base to improve efficiency and customer satisfaction.
Our outbound call centre services is can be provided for a variety of business processes, including Debt Collection, Sales, Survey, Data Validation, etc

Debt Collection Services (I-Home)

I-Home is the classic use case of outbound call centers wherein the loan department of banks and financial services reach out to debtors for equated monthly installments for home loans, car loans, personal loans, etc.

Customer Retention Services (Halo Care)

Halo Care keep your customers engaged and loyal with proactive retention strategies. We reach out to customers with personalized offers, loyalty incentives and reengagement campaigns.

Product or Service Follow-Up (Indihome Care)

Indihome Care Stay connected with your customers after the sale. Our team will follow up to ensure customer satisfaction. Our outbound call center agents address concerns and offer support, reinforcing your brand’s commitment to quality and service.

Survey Services (Info Indi)

Info Indi help businesses conduct market research before any product release or campaign launch. Similarly, telco, banks, airlines and automobile companies often use outbound call centers to survey service standards and collect feedback.

Telesales Services (Info Halo)

Info Halo is the process of selling products or services over a voice call. Outbound call center agents contact prospective customers who have shown interest in their products or services over the phone.

Document Business Services assists client to improve document performance in three ways. Making Document Better, We assist client in producing their documents more efficiently, through activities like on-demand publishing - ‘just-in-time’ documents. Making Better Documents, We make documents communicate more effectively by personalization and the usage of color and good design. To Use Documents Better, We assist companies simplify and improve their document-intensive business processes. We offers the comprehensive range of Document Business Services such as:

Variable Data Printing Services (V-Print)

V-Print is a form of digital printing that allows for the customization and personalization of individual pieces within a print project. This means text, graphics, and images can be altered from one printed piece to the next, using information from a database or external file.

E-Statement Services (E-State)

E-State is an electronical version of a regular printed bank statement. It contains all the same information about your transactions as the paper version. Not only it is timely and secure, you can also view, print or save your bank statement online anytime, anywhere.

Document Scanning Services (D-Scan)

D-Scan convert paper documents into digital formats, typically PDFs or other image formats, for easier storage, access, and management. More organisations are scanning documents as a means to lower or control costs, improve productivity and enhance the accessibility of their companies information.